Refund Policy :

We understand that occasionally, you may need to return or exchange your eyewear. Our hassle-free refund policy allows you to refund products within 30 days of receipt for a full refund or exchange. Returned items must be in their original condition with all accessories and packaging. 

A 100 fee will be charged instantly for shipping then only the refund request will be initiated from our end. The time taken for the refund initiated by us would be usually within 6-7 business days.

The decision remains in the hands of the Chashma Xpress team whether or not the product needs to be refunded or not.

Note: All the legal actions will be undertaken by Bhagalpur Jurisdiction.

Please keep in mind that our refund policy does not cover damage caused by accidents, misuse, or normal wear and tear. Warranty claims for manufacturing defects are handled separately in accordance with our warranty policy.

To initiate a refund, please contact our customer support team. We will guide you through the process and provide instructions for returning your eyewear.

Your satisfaction is our priority, and we strive to make your shopping experience with The Chashma Xpress enjoyable and convenient.

You must select your brand attribute in Theme Settings -> Shop -> Brands
Shopping cart
Sign in

No account yet?

0 items Cart
My account